Resort Policies

Pet Policy
Tideline Ocean Resort & Spa welcomes two dogs up to 25 lbs for an additional fee of $75 dollars per night with a $250 deposit for damages throughout the stay. Cats are not permitted. This very important family member must be supervised at all times. If left alone in the room, pets must be placed in a kennel. Guide dogs are always welcome at no charge.

Please Note:  While walking through the lobby or public areas pets must be carried or lead on a leash. With the exception of guide dogs, pets are not permitted in The Brandon’s, The Spa, Pool and Beach Area, The Fitness Centre, and any of our function rooms.

Valet parking is provided at a rate of $27 per vehicle per day.

Check In / Checkout Times
Check-in time is after 4 p.m. Minimum age requirement of 21 to check into the resort.
Check-out time is before 11 a.m.

Hotel Cancellation Policy
Cancellations must be requested by 4:00 PM, Eastern Standard Time, 72-hours prior to the hotel reservation date of arrival, to avoid a penalty charge of the first night room rate and taxes per room.

No-Show Policy
No-Shows apply to any or all guests who have a reservation at the Tideline Ocean Resort and Spa, who do not appear on the reservation date of arrival, and who do not provide a proper cancellation notification. No-Shows will be charged a penalty equivalent to the first night room rate and taxes, per room.

The resort reserves the right to pre-authorize upon arrival the full amount of room and applicable taxes plus $100 per night. This is only a pre-authorization and it means no charge into your account.

Early Departure Fee
An early departure fee of 50% of the room rate per night cancelled will be charge if guests check out prior to the booked departure date. Policies can vary for specials, packages, and prepaid reservations.


Phone: (561) 540-6700